"Thanks
for your present, I must say that
you are an absolutely fantastic
hosting company, and I will stay
with you until well, probably
forever ;)"
"Thanks
for making my day, and don't worry,
I have never had a long response
time even though you are about
10hrs difference from me!!"
|
|
|
Jo
Harris
linuxgfx.co.uk
karoshi.org.uk
|
| 9
February 2006 |
|
|
|
"BEAUTIFULLLLLLLLLLLLLLLLLLLLLLLLLLLLL!!!!!
You guys are great." |
|
|
Nasser
Bechara
sfentech.com
|
| 24
January 2006 |
|
|
|
"From
the very first day, it’s
been nothing but clear sailing,
quick service and low outage.
In particular I think the excellent
customer service exceeds that
of most hosting companies. Previous
to signing up with Flexihostings
I had many bad customer service
experiences, slow replies to enquiries,
confusing, unclear or inexpert
help. I think that in an industry
where you rarely if ever see your
customers, how you treat them
is more important than ever, it’s
nice to see that Flexihostings
believes that too." |
|
|
|
Amy
Robinson
gakushi.net
|
| 24
January 2006 |
|
|
|
"Great,
response through ticket system
was 2 hours. Excellent! No need
to use Emergency Alert when you
are that fast with the ticket
system! THANKS!" |
| |
| |
|
|
Ticket
Number :
GNP-68283-635 |
Rating
:
10 |
|
| |
|
|
"Just
a bit more promtness with replies,
but that is a minor thing. Overall
the service is fantastic.I really
appreciate their patience and
understanding in my many questions
for help." |
| |
| Commendable
Staff : |
|
Erisha (very outstanding
service) |
|
|
|
|
Ticket
Number :
CHZ-57275-363 |
Rating
:
10 |
|
| |
|
|
"My
initial opinion of you guys are
way above average, I am quite
surprised at the level of professionalism.
It really makes you guys stand
out, I will be recommending your
services! A pleasure to do business
with." |
| |
| Commendable
Staff : |
| Tasha
and Ashley are a
creadit to this
company. It's great
to deal with people
who are so promt
and helpful. |
|
|
|
|
Ticket
Number :
KQX-96249-796 |
Rating
:
10 |
|
| |
|
|
"Always
fast, always helpful, I think
it has been 2 years now, may be
more, and never had a problem
or been disapointed yet!" |
| |
| |
|
|
Ticket
Number :
ADU-53737-902 |
Rating
:
10 |
|
| |
|
|
"The
issues was handled quickly and
resolved well. The follow up was
nice to see. I really appreciate
the fact that your company can
take a recommendation and put
it into practice." |
| |
| |
|
|
Ticket
Number :
ALX-14554-745 |
Rating
:
10 |
|
| |
|
|
"Overall
I was very pleased with the experience.
The support team were very courteous
and made every attempt to fix
my problem. They were able to
resolve my problem to my satisfiction
and everything is running smoothly
now. Thank you!" |
| |
| |
|
|
Ticket
Number :
RSX-97026-454 |
Rating
:
9 |
|
| |
|
|
"No
suggestions for improvement. All
my recent requests for assistance
have been handled very well indeed.
I have no criticism whatsoever;
only praise." |
| |
| Commendable
Staff : |
Ericka
has done an excellent
job in helping
me with both technical
and billing issues. |
|
|
|
|
Ticket
Number :
BOS-94290-542 |
Rating
:
9 |
|
| |
|
|
"Can't
think of anything at the momment
- response was exactly what I
wanted!" |
| |
| |
|
|
Ticket
Number :
DRV-3305-184 |
Rating
:
9 |
|
| |
|
|
"Very
good support, thanks very much,
very fast reply and very good
service. Congratulations, you
have got very good support service."
|
| |
| |
|
|
Ticket
Number :
ANW-29230-406 |
Rating
:
9 |
|
| |
|
|
"You
guys (and gals) are pretty hard
to beat. When I have a problem
with how you handle something,
I will let you know. Until then....Keep
up the good work." |
| |
| |
|
|
Ticket
Number :
ALU-62917-924 |
Rating
:
9 |
|
| |
|
|
"I
always get good response times
to any question I put to the support
team. Very good work, guys! "
|
| |
| |
|
|
Ticket
Number :
BJP-83307-298 |
Rating
:
9 |
|
| |
|
|
"I
spoke with your 24/7 helpdesk
to have my domain name transferred
across to flexihostings and renewed
for another 2 years, this was
put into action immediately. I
sent an invoice, as soon as the
funds arrived I posted off the
transfer details. Tasha kept me
up to date with how the transfer
was going at eacg stage. Excellent
service." |
| |
| |
|
|
Ticket
Number :
DFH-26478-247 |
Rating
:
9 |
|
| |
|
|
